Trust Centre

The agreement between you and SizaPoint for using the workspace, its plans, and its AI tools.

What personal information we collect, why, and the rights you have over it — including under GDPR, POPIA, and CCPA where applicable.

We only use cookies the site actually needs. You choose whether to accept them, and can change your mind at any time.

When paid Study Capacity subscriptions are refundable, how refunds are paid, and how to request one — for customers in South Africa and worldwide.

The rules for using SizaPoint responsibly, safely, and lawfully.

Our commitment to keeping you the author of your own work — and how our tools are built around that.

The principles behind how we design and use AI in the workspace.

Your ethical obligations when using SizaPoint's research tools, especially where human participants are involved.

How we protect your account, your documents, and your data.

Our commitment to making SizaPoint usable by every student, including those using assistive technology.

The terms under which SizaPoint processes personal data on behalf of an institutional customer, aligned with GDPR Article 28.

Our uptime, support, and maintenance commitments for paid and institutional plans.